I really enjoy finding deals on eBay and have never had a bad experience with them until recently.  I’ve been using this Water Action BB Cream from Hanskin for a while now and really like it’s texture because it’s more watery and less thick/oily than normal BB creams, so I wanted to restock.  The Hanskin store in Hong Kong closed down, and the only place where I found this BB cream was on eBay, so I decided to order from the seller bestbuykorea without carefully reading their feedback.  I paid through paypal and was expecting my products to arrive in 7-14 days.  Lo and behold, the 14 days passed and I had received nothing in the mail and absolutely no replies to my messages to the seller!

I went and checked the seller’s feedback and found out that they have 4 negative feedback comments in the last month and 10 negative feedback comments in the past 6 months.  All related to poor communication with the seller and not receiving items ordered through eBay!  I immediately opened a case with eBay customer support and a week later, I got my full refund.  Thanks to eBay, I got my money back and I’m a happy camper again.  I left negative feedback for bestbuykorea, but then realized that the comments box has a 50-character limit, so there wasn’t even enough room for me to bitch about them!

Latest update:

I received this email from bestbuykorea today (almost 2 months after I made my purchase on ebay).

hello.

if you haven’t ,  please contact to this mail